GENERAL TERMS & CONDITIONS
www.ibizayogaretreatcenter.com uses the following Terms and Conditions.
These general terms and conditions are valid from August 1st 2017.
Article 1: Identity of the entrepreneur
Ibiza Yoga Retreat Center
Access: via email
Article 2: Application
2.1. These terms and conditions apply to all bookings, orders, agreements, contracts, deliveries and other services that you have with Ibiza Yoga Retreat Center.
2.2. By ordering and /or booking you agree to these terms and conditions.
2.3. Unless Ibiza Yoga Retreat Center has communicated in writing to the customer that the requirements of the customer are not accepted.
Article 3: Order confirmation, agreements
3.1. An order or booking is only valid once the payment has been received by Ibiza Yoga Retreat Center. The confirmation of receipt of your payment for your booking will be send by Ibiza Yoga Retreat Center within 3-7 working days.
3.2 If an order cannot be accepted, Ibiza Yoga Retreat Center will notify this within seven (7) working days after receipt of the order.
3.3 Any user of the www.ibizayogaretreatcenter.com website has to be 18 years of age or older and agrees to be entirely financially responsible for all charges and other fees arising from use of this website.
Article 4: Prices, offers and payments
4.1.The prices stated for the products and services offered are in Euros, including VAT and exclude handling and shipping costs, any taxes or other levies, unless expressly stated otherwise or agreed in writing.
4.2 Ibiza Yoga Retreat Center expressly reserves the right to change the prices and to offer discounts. This does not affect the status of any customer who has already paid another price. No discount will then become due to them.
4.3 Ibiza Yoga Retreat Center accepts no responsibility for keeping their website up to date and will not be liable for any loss by its failure to do so.
Article 5: Reservation of ownership, property rights
5.1. Ibiza Yoga Retreat Center retains all copyright license rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any other way.
5.2 Ibiza Yoga Retreat Center retains all copyright license rights and sole exclusive ownership of all the yoga course manuals, handouts, sequences and other yoga teacher training course information. These can only be used for personal usage.
Violation of these rights by spreading it to others, or plagiarism can lead to severe legal consequences.
5.3 You must fully and unconditionally respect all intellectual and industrial property rights that rest on the products delivered by Ibiza Yoga Retreat Center.
Article 6: Health & Safety
6.1 The customer must comply fully with any health and safety regulations that are introduced by Ibiza Yoga Retreat Center and the yoga teachers in all Yoga Retreats and/or Yoga Teacher Trainings. The customer must ensure that he/she is medically, mentally and physically fit and able to join Ibiza Yoga Retreat Center’s Yoga teacher trainings and/or Yoga retreats and be able to participate in activities. All customers are advised to seek doctor’s advice if practicing yoga is safe for them. Ibiza Yoga Retreat Center is not liable for any injuries to the customer in his/her use of our facilities and/or participation in any of our activities. The customer must always stop and rest if he/she is feeling any pain or sickness and directly inform the teacher of this. In case of any previous injuries Ibiza Yoga Retreat Center has to be informed by the customer, before the start of the activity that the customer wants to participate in.
Article 7: Certification procedure for Yoga Teacher Trainings
7.1 Ibiza Yoga Retreat Center provides Yoga Alliance approved Yoga teacher trainings. In order to obtain the official Yoga Alliance certificate all the instructions of the yoga teachers need to be followed, all assignments need to be completed and all contact hours in the yoga teacher trainings must be attended.
7.2 In case there are written exams required and/or video recordings that need to be send in, these have to be completed by the deadline that is given by the yoga teachers and/or by Ibiza Yoga Retreat Center. All communication by Ibiza Yoga Retreat Center in this matter is legally binding.
Article 8: Guidelines to attend Yoga teacher trainings / Yoga retreats
8.1 Participants must accept the guidelines of Ibiza Yoga Retreat Center in order to participate in any Yoga Retreat and / or Yoga Teacher training. These can be found below these Terms and Conditions.
Article 9: Property use
9.1 The customer shall not use the property except for the permitted use and shall commit to all the instructions and guidelines that are provided by Ibiza Yoga Retreat Center.
The customer shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, and/or immoral or improper purposes. The customer is not allowed to cause any disturbance or annoyance for fellow guests, the staff and/or owners of Ibiza Yoga Retreat Center.
9.2 The customer shall keep all Retreat fixtures, fittings, furniture and effects in a clean and good condition and shall announce directly to Ibiza Yoga Retreat Center when any articles are destroyed or missing. These articles will have to be replaced with articles of an exact similar kind and of equal value. The total amount of this will be deducted from the deposit.
9.3 Ibiza Yoga Retreat Center reserves the right at its sole discretion to terminate use of the Yoga retreat location or any of its facilities by the customer in the event of any breach of these Terms and Conditions and the guidelines and instructions that have been provided by Ibiza Yoga Retreat Center. In this case the customer will be required to vacate the property and Ibiza Yoga Retreat Center will not refund any payment or accept any consequential liability, damages or loss.
9.4 All property rental payments are non-refundable. Ibiza Yoga retreat Center has a 100% non refundable policy to be able to guarantee the high quality maintenance of the property and the agreements with the sub contractors that are needed to ensure this.
Article 10. Complaints, Refunds and Liability
10.1a.If for any reason you are unable to take part in the yoga retreat or yoga teacher training that you have booked, Ibiza Yoga Retreat Center reserves the right to keep the entire amount of your booking. Due to the various costs incurred for teachers, catering, accommodation and deposits of bookings with third parties, Ibiza Yoga Retreat Center cannot offer a refund. A 100% non-refundable policy applies for this.
10.1b For all listed yoga retreats and yoga teacher trainings of Ibiza Yoga Retreat Center on www.ibizayogaretreatcenter.com , www.rsyogahilversum.nl and BookYogaRetreats there applies a 100% non-refundable policy.
It is obliged that you always take a travel and cancellation insurance and/or medical insurance. Usually this is offered as a package.
In case there is an urgent reason why you have to cancel your booking, then the insurance you have booked can offer you coverage according to their policy.
10.2 Ibiza Yoga Retreat Center reserves the right to remove a participant from a yoga retreat and/or yoga teacher training without refund payment.
For instance, when at the start of a Yoga Teacher Training and/or Yoga Retreat or during a Yoga Teacher Training and/or Yoga Retreat a participant is not able to respect the guidelines of the teachers, and/or not able to respect the other participants in the group and/or not able to respect the General Guidelines of Ibiza Yoga Retreat Center. Ibiza Yoga Retreat Center reserves the right to refuse this person further access to the relevant Yoga Retreat and/or Yoga Teacher Training, without any form of restitution.
10.3 Ibiza Yoga Retreat Center is not liable for loss, damage and / or theft of personal property.
It is always recommended to keep valuable belongings with you.
10.4 Ibiza Yoga Retreat Center is not liable for delay or cancellation of any flights, boats, trains or other forms of transport and any resulting consequences for the participants/customers. If this will result in not being able to provide the official Yoga Alliance certificate, Ibiza Yoga Retreat Center will inform the participant concerned and give them information in how to resolve this. Ibiza Yoga Retreat Center is not liable for any extra costs in this for the participant/customer.
10.5 Ibiza Yoga Retreat Center is not liable for any failures beyond its control.
This includes natural disasters, terrorist attacks, war, closure of airports, strikes, civil strife, accidents or failure to perform by third parties, including suppliers, yoga teachers and subcontractors and non-compliance by third parties, including suppliers, yoga teachers and subcontractors. Ibiza Yoga Retreat Center is not liable for any damage and/or financial loss caused by third parties, including suppliers, teachers and subcontractors.
10.6 Ibiza Yoga Retreat Center is not liable for loss, damage, injury or illness that the consumer may have incurred during the Yoga Teacher Training and / or Retreats and during the trip to and from the training locations.
10.7. Ibiza Yoga Retreat Center is not liable for damage caused by improper use of the delivered products. Also, Ibiza Yoga Retreat Center is not liable for the occurrence of physical, emotional and / or mental injuries during yoga classes, yoga retreats, yoga teacher trainings and / or in the yoga room and / or the yoga retreat location.
10.8 Ibiza Yoga Retreat Center retains all rights to cancel a scheduled Yoga Teacher Training and/or Yoga Retreat and they will inform the customer about this as soon as possible. Ibiza Yoga Retreat Center will make sure to offer an alternative in replacement of the cancelled Yoga Teacher Training and/or Yoga Retreat, however we do not accept any liability for any possible extra costs for this, including travel costs and flight tickets. Adding to this the booking will remain 100 % non refundable. (art 10.2)
10.9 We urge all our customers to have adequate travel insurance, cancellation insurance and medical insurance for the period of travel and accommodation during the Yoga Retreat and / or Yoga Teacher training.
Article 11: Orders / communication
11.1. For misunderstanding, mutilation, delays or inadequate delivery of orders and announcements as a result of the use of the internet or any other means of communication in traffic between you and Ibiza Yoga Retreat Center or between Ibiza Yoga Retreat Center and third parties, insofar as they relate to the relationship between you and Ibiza Yoga Retreat Center, Ibiza Yoga Retreat Center is not liable.
11.2. Ibiza Yoga Retreat Center strives to respond as quickly as possible to any communication, e-mail or postal communication. However Ibiza Yoga Retreat Center cannot guarantee the specified response time.
Article 12: Force Majeure
12.1 Ibiza Yoga Retreat Center is not liable for any failures beyond its control.
This includes natural disasters, terrorist attacks, war, closure of airports, strikes, civil strife, accidents or failure to perform by third parties, including suppliers, yoga teachers and subcontractors and non-compliance by third parties, including suppliers, yoga teachers and subcontractors. Ibiza Yoga Retreat Center is not liable for any damage and/or financial loss caused by third parties, including suppliers, teachers and subcontractors. We strongly recommend all our customers to have an adequate medical, travel and cancellation insurance and/or company insurance if applicable.
Article 13: Additional regulations Covid19
13.1 Covid19 is a natural disaster and beyond any control of Ibiza Yoga Retreat Center, therefor falls under Force Majeur
of article 12. Ibiza Yoga Retreat Center can always refer to this legally.
13.2 Due to the unpredictable development of Covid 19 and its consequences and possible travel restrictions and / or travel bans, Ibiza Yoga Retreat Center retains all rights to replace an in person yoga training with an online yoga training of equal educational contents.
13.3 In respect to their clients Ibiza Yoga Retreat Center will offer an online yoga training alternative that is always equal in educational contents to the trainings that have been booked for.
13.4 Ibiza Yoga Retreat Center reserves all rights to change the location of an in person yoga teacher training.
13.5 In case of Force Majeur and Covid19 related issues, Ibiza Yoga Retreat Center reserves all rights to change the location.
13.6 To be able to guarantee the safety of every participant as much as we can, the participants have to commit to Ibiza Yoga Retreat Center´s pre-requisites for attending to an in-person training. There will be a screening at the entrance, temperature check and hand disinfection required. And for indoor spaces it is obligatory to wear a mask at times of non-yoga practice. In the event that a participant is refusing to comply with our pre-requisites they will have to leave the yoga training.
13.7 These regulations have all been created to be able to provide clarity and to guarantee the safety of each other and ourselves as much as we can. Ibiza Yoga Retreat Center will make sure that every training event is still containing the quality and care that we feel is very important to provide, so participants can feel safe, grow, learn, be inspired and really enjoy the experience.
Article 14: Warranty
14.1. If Ibiza Yoga Retreat Center delivers products to the customer, they are never held to a further guarantee in relation to the customer than that on which Ibiza Yoga Retreat Center can claim against its supplier. Warranty period will always be clearly indicated on the invoice if applicable. Complaints due to outwardly visible defects must be submitted in writing by the client in accordance with the contract conditions, but no later than within 7 (seven) days of receipt of the goods. Complaints received by Ibiza Yoga Retreat Center after the expiry of this period need not be processed by Ibiza Yoga Retreat Center.
Article 15 Applicable Law
15.1. All rights, obligations, offers, orders, bookings and agreements to which these General Terms and Conditions apply, as well as these General Terms and Conditions, are governed exclusively by Dutch law.
15.2. All disputes between parties will only be submitted to the competent court in the Netherlands.
Guidelines for Yoga Teacher Trainings & Yoga Retreats:
Participating in a Yoga teacher training for the first time can be life changing,
sometimes challenging and self-empowering due to the deeply transformative character
of Yoga and our teachings.
Ibiza Yoga Retreat Center is dedicated to provide a nurturing, safe and inspiring atmosphere where deep transformation can take place. Every practise, every step of these Yoga Teacher Trainings and Retreats is connected and they enhance the powerful and transformative experience that we can provide you with.
In respect to this we have created these guidelines that are applying to all Yoga Teacher Trainings and Yoga (Detox) Retreats:
1. If you are under treatment of psychiatric medications (e.g. anti depressants), or if you are having continuous psychological treatments to create balance in your life, we do notrecommend you to attend our trainings & retreats.
2. We require from our students not to take any alcohol or drugs from the beginning until the end of all our yoga teacher trainings and yoga retreats. This because it takes away all energy that has been carefully build up for your transformation and it sends off a disruptive signal to other participants in the group.
If anyone does, they will be removed from the event.
3. It is required to attend to all hours of the Teacher Trainings and Yoga Retreats.
This in order to keep a unity and focus in our community that we form as a group of participants together.
Besides that it is required as part of the procedure for official certification by Rise & Shine Yoga Ibiza and the Yoga Alliance.
4. In the evenings it is required for everyone to be back on the training site at 22.00 latest.
This to ensure that others who want to have a good night rest, will not be disturbed.
5. A Yoga Teacher Training and/or Yoga Retreat is a group experience where we are in a small community together. Sometimes we might not understand others, but that is no reason to get into judgment. Everyone has had their life experiences and everyone is here to learn a lot about Yoga to enrich themselves. We create a group atmosphere of acceptance and independence at the same time, so everyone can find their own space to connect to themselves.
We expect you to respect our teaching guidelines and we expect you to respect others in the group as well.
6. Take good care of yourself.
Be sure to be well prepared with a good travel insurance, cancelation insurance and medical insurance.
Usually this is offered as one package. We urge you to do this, as this is your responsibility.
Please note that there are mosquitoes around, most likely during the entire year.
We recommend that you do not schedule other activities during the course of your Yoga Teacher Training or Yoga Retreat and gift yourself with these days to just be with yourself, so you can absorb all the energies of the yoga teacher training / yoga retreat and the magical island of Ibiza.
Taking care of you is your own loving responsibility.
Ibiza Yoga Retreat Center wishes you an unforgettable empowering, joyful and nurturing yoga experience!
With our Love & Blessings,
Ibiza Yoga Retreat Center